Privacy and Cookie Policies
Nell and Co Privacy Notice
At Nell and Co one of our main priorities is the privacy of our clients and visitors to our website. This privacy notice explains what information we collect, how we use it and what your rights are with respect to your data.
Our contact details
Name: Alexander Berry
Address: 21 Walmsley Street, Great Harwood, Lancashire BB6 7DP
Phone Number: 07514421698
Website Address: www.nellandco.uk
What type of information we have
We currently collect and process the following information:
Personal identifiers, contacts and characteristics (for example, name, address and contact details)
Information provided by you to assist us with providing you with dog training services
Financial information to enable payment for dog training services to be made to us.
How we get the information and why we have it
All of the personal information we process is provided to us directly by you to enable us to manage our relationship with you, provide you with dog training services as detailed on our website and notify you of any new services we have which may be of interest to you.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us at through the contact details above and
(b) We have a contractual relationship.
What we do with the information we have
We use the information that you have given us in order to provide you with dog training services.
We do not share this information with any other organisations or individuals unless you consent. Organisations who may have access to your personal data include our website provider and booking/payment service provider. Please see their websites for their privacy notices.
Where you provide your information through our website, like other websites, we use ‘cookies’. These cookies are used to store information including visitor preferences, and the pages on the website that the visitor accessed or visited. Cookies help to provide you with a good experience when you browse our website.
Our website is operated by a third party provider. Please note that this Privacy Notice applies only to the personal information that Nell and Co collects and we are not responsible for personal information that third parties may collect, store and use.
How we store your information
Your information is securely stored by our third-party providers, such as our website provider and booking/payment service provider.
We keep your personal information, such as your contact details for the period of time that you are a client and for a period of up to 6 years thereafter as necessary to comply with our contractual and legal obligations. We will then dispose of your information by ensuring that it is deleted from our systems and any paper copies are securely destroyed.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal data in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at the above contact details if you wish to make a request.
How to complain
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
SK9 5AF Helpline number: 0303 123 1113
What is a Cookie?
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual.
The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.
The cookies we use in no way give us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
We use analytics tools and other third-party technologies, such as Google Analytics and DoubleClick Cookies, to collect non-personal information in the form of various usage and user metrics when you use our online sites and/or services. These tools and technologies collect and analyse certain types of information, including cookies, IP addresses, device and software identifiers, referring and exit URLs, onsite behaviour and usage information, feature use metrics and statistics, usage and purchase history, MAC Address, mobile unique device ID, visitor demographics and interests and other similar information.
The third party analytics companies who collect information on our website and/or services and other online products and/or services may combine the information collected with other information they have independently collected from other websites and/or other online or mobile products and services relating to your activities across their network of websites as well as online and/or mobile products and services. Many of these companies collect and use information under their own privacy policies.
You may opt out of the DoubleClick cookie by visiting the Google advertising opt-out page or you may opt out of Google Analytics by visiting the Google Analytics opt-out page.
Google has additional information available about their Remarketing Privacy Guidelines and Restrictions.